Returns and exchanges


If you’re unhappy with your purchase, we’ll find a solution for you. Most of our products can be returned or exchanged within 7 days.  
Returns will be refunded in the original payment method or store credit. We do our best to make you comfortable, because let’s face it, you're the best.

To read about our lifetime guarantee click here.

 

IF YOU WOULD LIKE TO RETURN OR EXCHANGE ANY ITEMS, PLEASE EMAIL HELLO@KELAPAWEAR.COM

What is your returns policy?

Should you wish to return any item, we have a 7 day return policy from the day you receive your parcel. 

Will my postage be refunded if I want to return an item?

Unfortunately, we do not refund postage costs.

How long will it take for my funds to appear back in my account?

Up to 5 working days..

Can I return sale items?

'Sale' items are non-refundable and can only be returned for store credit or an exchange.
Any items that are on sale will have 'Sale' written in the product description.

I want to exchange an item, how do I do this?

Please email us on hello@kelapawear.com and we will help you with the process.